Bridge Cloud Suite - For RingCentral Unified Communications

Bridge Operator Console

Attendant Console for RingCentral Users
Predictive Transfer

Machine Learning AI Improves Searching
Related People

Find People Related to Any User Quickly
Live Call Queue and Park Visibility

See and manipulate calls in system objects like call queues and park
Park For

Call Park with Automatic Message to Recipient
Any Platform Any Device

Desktop, Tablet, and Mobile Friendly
Support for Avaya, AT&T, Telus, BT, and other partners

Partner Support
Low Monthly Cost

Try it Free for 30 Days

Tools for RingCentral Users

                
                        Bridge Operator Console
                    
                        Bridge License Manager
                    
                        Join the Conversation

Apps Run in Any Modern Web Browser

Bridge Operator Console

Bridge Operator Console is our flagship attendant console for RingCentral Unified Communications. Bridge Operator Console is perfect for the modern workplace. It offers full call control, predictive transfer, related people, messaging, sms and intercom, and much more. The latest generation, which is part of the Cloud Suite, does not require any installation. It runs in any modern browser, giving the users, and system administrators maximum ease and flexibility.

Only $99 per month per license

Also available for purchase directly from RingCentral!

Launch Features

Watch Video

Bridge Operator Console for RingCentral and Cisco CUCM now provides access to Microsoft Teams user presence, calendar, personal contacts and more.

Feature	Description
Call Control	Answer, Hold, Resume, Transfer, Park and Hangup calls quickly and easily.
Predictive Transfer	5 parallel machine learning algorithms display the users most likely to receive the incoming call automatically, saving hundreds of hours a year.
Related People	Quickly find a user's related people. This feature is a great time saver.
Queue Visibility	See live call queue information including callers.
Presence	See the presence status of all users on the system quickly and easily.
Microsoft Teams Presence	See the presence status of all Microsoft Teams users on the system quickly and easily.
Instant Message	Send and Receive instant message with other users.
Microsoft 365 Support	See Microsoft 365 Groups, Organization Contacts, and Personal Contacts with full call control.
SMS	Send and Receive SMS messages with users mobile devices.
Park For	Park a call for a specific user. They will be notified with an instant message that contains a link for them to retrieve the call.
Phone Intercom	Make an intercom call to a supported RingCentral phone.
Fax	Send a file as a fax to a number or contact.
User Groups	View all users by department is automatically created groups. View and edit members of RingCentral Teams.
Call Recording	Record a call. Playback window to listen to recorded calls.
Smart Search	Use your voice to search for a user or system endpoint.
Reports	A wide variety of call history, actions, and usage reports are available.

Bridge Operator Console

Attendant Console for RingCentral Users

Predictive Transfer

Machine Learning AI Improves Searching

Related People

Find People Related to Any User Quickly

Live Call Queue and Park Visibility

See and manipulate calls in system objects like call queues and park

Park For

Call Park with Automatic Message to Recipient

Any Platform Any Device

Desktop, Tablet, and Mobile Friendly

Support for Avaya, AT&T, Telus, BT, and other partners

Partner Support

Low Monthly Cost

Try it Free for 30 Days

Tools for RingCentral Users

Apps Run in Any Modern Web Browser