Bridge Supervisor Reports and Dashboard

Group

Auto Refresh: Last Updated

On a Call

Available for Call

Other - Away, Busy, DND, Offline

Most Calls Today

Average Call Duration Today

Current Status Breakdown

Group Availability

Live BOC Users

Active BOC Users

BOC Users Call Minutes / Hour Today

BOC Users Calls / Hour Today

BOC Users Calls Answered This Week

BOC Users Calls Answered This Month

Organization Calls Answered Today

BOC Users Average Call Duration Today (Minutes)

BOC Users Actions This Month

BOC Users Actions By Hour Today

Predictive Transfer Usage Last 30 Days

Predictive Transfer Usage by Hour Today

Manual Refresh: Last Updated

User's Actions Today

User's Activity Today

User's Calls Today

User's Calls By Hour Today

Start Date

End Date

BOC Server CPU

BOC Server Memory

BOC Server Disk Usage

BOC Server Performance

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